Legal
Privacy Policy
This Privacy Policy explains how MyeKashmir Market Place collects, uses, and protects personal information when you use our website, place orders, contact us, or subscribe to updates.
Last updated: 11 September 2026
Scope
This Policy applies to personal information processed through the MyeKashmir storefront and related customer support channels, including contact forms and transactional email.
Information We Collect
Depending on how you use MyeKashmir, we may collect:
- Account and profile details (such as name and email) when you register or update your account
- Order and fulfilment details (products ordered, amounts, shipping address, phone, and order status)
- Contact-form enquiry details (name, email, subject, and message)
- Newsletter email addresses when you subscribe
- Technical information needed to operate the service (such as browser requests and security logs)
- Limited preference data stored in your browser (for example authentication tokens, theme preference, or recent search history)
Payment Information
When you pay online, payment credentials (such as full card numbers) are collected and processed by authorized third-party payment service providers — not stored as full card data in MyeKashmir application databases.
We may receive payment status, transaction references, and limited confirmation details needed to fulfil your order and prevent fraud.
Cookies and Local Storage
We use cookies and/or browser storage as needed to operate core commerce features, such as maintaining your cart session, keeping you signed in, remembering theme preference, and storing recent search terms on your device.
We do not currently operate a separate advertising pixel or analytics suite beyond what is required to run the storefront and protect the service. If that changes, this Policy will be updated.
How We Use Information
We use personal information to:
- Process, fulfil, and support orders
- Communicate order confirmations, shipping updates, and service messages
- Respond to contact-form and customer-support enquiries
- Send newsletter or offer updates when you subscribe
- Maintain account security and prevent abuse or fraud
- Improve website reliability and customer experience
- Comply with legal and accounting obligations where applicable
Sharing with Service Providers
We share information only as needed with trusted processors such as payment providers, email delivery services, hosting infrastructure, and logistics partners involved in fulfilling your order.
We do not sell your personal information.
Data Retention
We retain order, account, and support records for as long as reasonably necessary to fulfil orders, provide support, meet legal and accounting requirements, and resolve disputes.
Data Security
We use reasonable technical and organisational measures to protect personal information. No online transmission or storage system can be guaranteed fully secure; please use strong passwords and protect your devices.
Your Choices and Rights
You may update account details while signed in, unsubscribe from marketing emails using available unsubscribe options, and contact us to request access, correction, or deletion of personal information where applicable law allows.
Some records may need to be retained for legitimate business, security, or legal reasons even after a deletion request.
Children’s Privacy
MyeKashmir is intended for adults and is not directed at children. We do not knowingly collect personal information from children for commercial accounts.
Third-Party Links
Our website may link to third-party sites (for example Google Maps). Their privacy practices are outside our control.
Policy Changes
We may update this Privacy Policy periodically. The “Last updated” date will reflect material changes.
Contact
For questions about these policies, contact MyeKashmir Market Place at myekashmir@gmail.com or +91 95961 55652.
Postal address: near New Zainakadal Bridge, Nawabazar, Srinagar, Jammu and Kashmir 190002.